Plateful support

Last updated 31 October 2026

Email balint245@gmail.com with your question. Please include your app language and, for a plan or price problem, the shop you chose. Never send payment details.

Subscription

Plateful needs a Plateful Plus subscription. To cancel or change plans, open Apple Account subscription settings; deleting the app does not cancel. After reinstalling or on a new iPhone, tap Restore purchases on the subscription screen or under You. Refunds are handled by Apple at reportaproblem.apple.com.

Weeks and grocery lists

You can create each week once, from the current week up to 4 weeks ahead (this week and next during a free trial), and only for days that haven't passed. A single meal can be replaced from the plan. The grocery list covers your upcoming planned meals; items you already have can be ticked off. Prices come from your shop's website where it publishes them, otherwise they are marked as estimates.

Recipes and allergies

Recipes are created by AI from your answers. Always check ingredients and product labels for allergens before cooking.

Your data

Plans and preferences stay on your iPhone. See the privacy policy and subscription terms.